Privacy
Your data rights
You own your data on Creatora. This page explains the rights you have, exactly how to exercise each one, and how long we take to respond. For the full legal text see our Privacy Policy; for the data we collect see Data Safety.
Quick actions
- ↳ Submit a data request (export, partial deletion, status tracking) — requires sign-in.
- ↳ Delete your full account — no questions asked, processed in 24 hours.
- ↳ Email privacy@creatora.in for any other privacy question.
Right to access
See what personal data Creatora holds about you and how it's used.
Response SLA: Initial response within 72 hours · full report within 30 days
Right to data portability (export)
Get a machine-readable copy of your profile, portfolio, campaigns, deals, messages, and wallet history.
Response SLA: Delivered within 30 days of verified request
Right to correction
Fix inaccurate profile, KYC, or contact information.
Response SLA: Self-serve is instant · support-assisted updates within 7 days
Right to deletion (full account)
Permanently delete your account and all personal data, subject to legal retention (tax/financial records).
Response SLA: Personal identifiers removed within 24 hours · backups roll off within 30 days
Right to partial deletion
Delete specific data categories without closing your account (portfolio, KYC docs, messages, notifications, wallet history, reviews, etc.).
Response SLA: Reviewed within 72 hours · completed within 30 days
Right to restrict / object
Pause processing for marketing, push notifications, or specific features while we resolve a concern.
Response SLA: Marketing opt-out is instant · other objections reviewed within 7 days
Right to withdraw consent
Disconnect Google sign-in, revoke push permission, or stop optional data collection at any time.
Response SLA: Effective immediately
Right to lodge a complaint
Escalate unresolved data concerns to a supervisory authority.
Response SLA: DPO acknowledges within 7 days
Verifying your identity
To protect your account we'll ask you to confirm requests from the email address linked to your account, or — for sensitive operations — to sign in and re-confirm in-app. We will never ask for your password or full payment-instrument details over email.
Contacts
- Privacy & data rights: privacy@creatora.in
- Data Protection Officer: dpo@creatora.in
- Trust & Safety: trust@creatora.in
- General support: contact form